Terms of Service and Cancellation Policy

The cancellation policy and terms of service are in place to offer clarity and state the client and/or attendee's rights in the event of an unexpected cancellation or unforeseen change. The terms below are between Morning Sun Energy Healing / Melissa Schumacher and the registered client and/or course participant. 

The boundaries of the cancellation policy and general terms are upheld without exceptions. 

 Payment for the Session

Our business operates on a scheduled appointment basis.

A deposit is required to secure your session date and time. Payment is requested prior to or on the date of service. Credit, Debit, Cash, E-Transfer, or PayPal payments are accepted, with receipts available upon request. Checks, Promissory payments, and health insurance are not accepted. Invoices for insurance reimbursement are available. Clients are responsible for paying in full for sessions, regardless of the payer. 

Cancellations and Rescheduling

The Cancellation Policy is not a penalty or punishment. It is important that clients do not feel they are being punished when they are charged the Cancellation Policy full rate of the session or course. Cancellations and missed appointments can happen, that is life. In return, clients and/or attendees understand that scheduling an appointment or registering for a course is a commitment to a time and space reserved especially for them and the container for their healing journey. 

You have until 24 hours before your appointment to cancel or reschedule your appointment. We will provide a one-time cancellation fee waiver so that customers can cancel a session in less than 24 hours at no additional charge. This session must be rescheduled within 10 days of the cancellation.

Sessions cancelled, rescheduled, or missed with less than 24-hour notice are charged the full session rate and forfeit their deposit.

The cancellation policy is strictly upheld, and payment is due prior to scheduling another session.

Running Late

The appointment is considered in session during the agreed upon time. Clients running late will not receive additional time.

A late client is considered to be 15 minutes or more past the appointment start time.

Clients who are running late are asked to send an email (morningsunenergyhealing@gmail.com) or a text message (905-329-1781) regarding their delay, if possible.

Any late arrivals after 15 minutes will have to reschedule their appointment, and any repeat offences will forfeit their deposit and may not be able to schedule any more services with us.

Refunds

Services are considered non-refundable and non-transferable.

If a client is not satisfied with the service received, they may discuss their concerns with the practitioner directly, and an appropriate solution will be determined on a case-by-case basis.

Disclaimer

As an alternative and holistic health practitioner, Morning Sun Energy Healing and Melissa Schumacher provides various energy healing, Reiki, and coaching services to clients. While taking great care in providing these services, Morning Sun Energy Healing and Melissa Schumacher cannot guarantee any specific results or outcomes.

Morning Sun Energy Healing and Melissa Schumacher are not doctors, dietitians, or psychotherapists. By undergoing treatment, you acknowledge that in no event will Morning Sun Energy Healing and Melissa Schumacher be liable directly or indirectly from damages resulting from information, data or sessions provided or for the loss of profits through the use or misuse of said information and data, either via its use, negligence or other actions. These modalities are to be used as supplement and not as a replacement to your current health care regimen. 

Liability

The Client also acknowledges and agrees that they participate in treatments at their own risk. 

The Practitioner is not liable for any claims which may result directly or indirectly from participation, or in connection with, a treatment or coaching session. This includes, but is not limited to, any personal injury, property loss or damage, accidents or health related problems.

The Client takes full responsibility for communicating any levels of discomfort during a session, and indemnifies Practitioner against all adverse reaction sustained as a result of the session.

Morning Sun Energy Healing and Melissa Schumacher does not accept any liability for any decisions you make based on any information given or messages received during, or responses to any session.

Refunds and Cancellations for Courses 

Course deposits are non-refundable, and the student has 6 months to use the deposit toward another course, event or session. After 6 months, all unused monies are considered forfeit.

Transferring your payment to a different course date can be arranged before the course start date. For example: if a course begins on Saturday, you have until midnight on the Tuesday before to request this change. 

Under unforeseen circumstances, and in the unlikely event that the host needs to cancel a course, individual session, or event, any fee or deposit that has been paid will be fully refunded.

If flights/ accommodation are required, it is advised that the participant take out insurance when buying tickets to cover any unlikely event or any other event in which they would need to cancel attendance. 

We cannot be held responsible for any loss or damage of personal possessions or valuables of the attendee or client.

Course participants and clients understand that they are responsible for their own personal safety and well-being during attendance.
 

Feel free to contact me with any questions at: morningsunenergyhealing@gmail.com 

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to our website. Suppose you continue to browse and use this website. In that case, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy and website disclaimer, govern https://morningsunenergyhealing.ca's relationship with you about your use of this website.

Using this website signifies your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, "Us," "Our," and "We" refers to Melissa Schumacher and Morning Sun Energy Healing and "You" and "Your" refers to you, the client, visitor, website user or person using our website.

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website, we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and https://morningsunenergyhealing.ca 's rights and obligations to each other.

It is an essential pre-condition to you using our website that you agree and accepts that https://morningsunenergyhealing.ca is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third-party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

You must be over 18 years of age to use this website and to purchase any goods or services.

Digital goods are delivered immediately. Please be aware of the inherent risks of downloading software and digital goods. If you have any technical problems downloading any of our goods, please get in touch with us so we can assist you.

To the fullest extent permitted by law, https://morningsunenergyhealing.ca disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. https://morningsunenergyhealing.ca gives no guarantee that the documents, goods or services will be free of errors, that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

While we, at all times, endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of https://morningsunenergyhealing.ca to bear any and all servicing, repairs, or correction costs. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you, but you must ensure you are aware of any risk you may be taking by using this website or any products or services offered. It is your responsibility to do so.

At https://morningsunenergyhealing.ca, we are committed to protecting your privacy. We use the information we collect about you to maximize the services we provide. We respect the privacy and confidentiality of your data and adhere to Canadian Privacy Laws. Please read our separate Privacy Policy carefully. You may change your details at any time by advising us in writing via email. Our secure servers protect all information we receive from our customers. https://morningsunenergyhealing.ca  secure server software encrypts all customer information before sending it to us. Furthermore, all customer data collected is secured against unauthorized use or access. We do not store credit card information on our servers.

We do not and will not sell or deal in personal or customer information. We may, however, use it in a general sense without any reference to your name or your information to create marketing statistics, identify user demands and generally assist in meeting customer needs. In addition, we may use the information that you provide to improve our website and services but not for any other use.

https://morningsunenergyhealing.ca  may be required, in certain circumstances, to disclose information in good faith and where https://morningsunenergyhealing.ca is necessary to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

Suppose you are in the business of creating similar documents, goods or services to provide them for a fee to users, whether they be business users or domestic users. In that case, you are a competitor of Morning Sun Energy Healing or Melissa Schumacher -Energy Healer, https://morningsunenergyhealing.ca expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term, then https://morningsunenergyhealing.ca  will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use.https://morningsunenergyhealing.ca  reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or use by any third party. In particular, you are not permitted to republish, upload, transmit electronically or otherwise distribute any of the materials, documents or products that may be available for download from time to time on this website.

https://morningsunenergyhealing.ca expressly reserves all copyright and trademark in all documents, information and materials on our website. We reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download extracts to a local hard disk for your personal and non-commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not distribute or commercially exploit the content except with our express written permission. Nor may you transmit or store it on any other website or electronic retrieval system.

These terms and conditions represent the entire agreement between you and  https://morningsunenergyhealing.ca concerning your use and access to https://morningsunenergyhealing.ca's website and your service and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any Province or Country. All implied terms except those implied by statute and which cannot be expressly excluded are at this moment expressly excluded.

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any Province or Country, then such a clause shall not apply in that State or Territory. It shall be deemed never to have been included in these terms and conditions in that Province or Country. If legal and enforceable in any other Province or Country, such a clause shall continue to be fully enforceable and part of this agreement in those other Province or Countries. The deemed exclusion of any term according to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

This agreement and this website are subject to the laws of Ontario and Canada. If there is a dispute between you and https://morningsunenergyhealing.ca that results in litigation, then you must submit to the jurisdiction of the courts of Ontario, Canada.